Contact Us:

info@solarwashcanada.com
519-539-4641
226-228-4847

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FAQ’s

When they installed our system they said it was maintenance free, so why do I need to clean them?

Yes the system is, but the panels on the roof will get dirty over time. This will significantly lower the ability of the panels to capture sunlight which will decrease the amount of electricity generated.

Won’t the rain clean the panels?

Yes rain will wash some of the loose dust off. Other debris such as bird and animal droppings, salt crystallization, dirt and mineral residue (clouding) will all require cleaning to be removed.

Why shouldn’t I just do it myself?

Getting up on the roof can be a daunting task, besides dragging a hose up and standing on a wet roof can be very dangerous! With current water restrictions, and using our dirty tap water (it leaves streaks/ residue on the glass) it all starts to get a bit hard!

Will cleaning affect rainwater supply?

No, our unique cleaning system uses purified (RO/ DI Filtered) water which is 100% safe for your water supply, no chemicals or detergents.

We are the only business in Canada using this hi-tech unique cleaning system designed for our industry.

Will cleaning my panels void my warranty?

No, regular maintenance and inspections of your panels will protect your warranty and is recommended by the manufacturers.

How do you check the quality of the ultra purified water?

We check our ultra purified water every 30 minutes using a Total Dissolved Solids (TDS) Meter while cleaning to ensure that we attain our quality specification of less than 10 parts per million (1Mg/L) of less than 10 Total Dissolved Solids. This ensures no in-organic residues are left on the PV panel.

Do you offer snow removal off solar panels?

Yes in the Oxford Country area of Ontario we offer snow removal to our clients during the winter or heavy storms to ensure reduced loading on the panels and generation of kilowatts during the winter. We can travel throughout Ontario but this can be cost prohibitive as we charge a kilometer and time surcharge.

Do you offer service in the U.S.A?

NO. We own the rights to Solar Wash America however we cannot offer service in the U.S.A. at the present moment.